Frequently Asked Questions (FAQs)

Last Updated: June 1, 2023

Popular Questions
Rewards Member
Shipping & Billing
Legal

Popular Questions

How Can I Place An Order On Flintridge Greetings?

To place an order on Flintridge Greetings:

1. Browse the shop and select your items.
2. Add the items to your cart.
3. Review your cart and proceed to checkout.
4. Provide shipping and payment information.
5. Review your order and confirm the purchase.
6. Receive an order confirmation email.

For any issues or questions, contact Flintridge Greetings' customer support.

Why Should I Become A Rewards Member?

Signing up for a Rewards Membership account with Flintridge Greetings offers several benefits and advantages:

• Reward Points: The membership program offers a points-based system where you earn points for every purchase you make. These points can be accumulated over time and redeemed for discounts on your next orders.
• Exclusive Discounts: Rewards Members can receive access to exclusive discounts, promotions, or special offers. This can help you save money on your purchases and enjoy additional value for being a loyal customer.
• Personalized Recommendations: As a Rewards Member, you may receive personalized product recommendations based on your preferences and purchase history. This can make it easier to discover new products or find the perfect greeting cards for your needs.
• Early Access and Previews: Membership account holders get early access to new product releases, limited editions, or seasonal collections. This gives you the opportunity to shop and choose from a wider selection before they become available to the general public.
• Anniversary Rewards: You may get a special reward or surprise to celebrate your membership anniversary. This could include exclusive discounts, free gifts, or personalized greetings to make your special day even more memorable.

Overall, signing up for a Rewards Member account with Flintridge Greetings can enhance your shopping experience, provide access to exclusive benefits, and add value to your purchases. It's an opportunity to enjoy personalized rewards, save money, and receive special treatment as a valued customer.

Become a Rewards Member Now

How Do I Sign Up For A Rewards Member Account?

To sign up for a Rewards Membership account, follow these steps:

1. Navigate to the Rewards page.
2. Click on the "Join Our Rewards Program" button.
3. Fill out the registration form with the required information, such as your name, email address, and password.
4. Review and Agree to the Terms of Service and the Privacy Policy.
5. Click on the "Sign Up" button to complete the registration process.
6. You will receive a confirmation email to verify your account. Follow the instructions provided.
7. Once registered, you can sign in to your Rewards Membership account using your credentials and start enjoying the benefits and perks associated with the program.

If you encounter any issues or have further questions during the sign-up process, reach out to Flintridge Greetings' customer support for assistance.

How Long Does It Take For My Order To Be Processed And Shipped?

Typically, the processing time for an order involves verifying the payment, preparing the items, and packaging them for shipment. This process usually takes 1-3 business days. However, during busy periods or promotional events, it may take slightly longer.

Once your order is processed, the shipping time will depend on your location. Standard shipping usually takes 3-7 business days.

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Help! I Forgot My Password.

Forgot your password? No problem. Simply follow the steps below:

1. On the sign in page, click the "Forgot Password" option near the bottom.
2. Enter the email address associated with your Flintridge Greetings account.
3. Check your email inbox for a password reset email from Flintridge Greetings.
4. Click on the password reset link, or copy it and paste into the URL of your internet browser.
5. You will be redirected to a page where you can create a new password.
6. Enter a strong, secure password (min. 8 letters, 1 cap, 1 special).
7. Confirm your password by repeating the password.
8. Click the "Reset Password" button.
9. You should receive a confirmation message that your password has been successfully reset.
10. You can now sign in to your Flintridge Greetings account using your updated password.
If you still need help, feel free to reach out to our customer service team. We're happy to help!

Rewards Membership

Why Should I Become A Rewards Member?

Signing up for a Rewards Membership account with Flintridge Greetings offers several benefits and advantages:

• Reward Points: The membership program offers a points-based system where you earn points for every purchase you make. These points can be accumulated over time and redeemed for discounts on your next orders.
• Exclusive Discounts: Rewards Members can receive access to exclusive discounts, promotions, or special offers. This can help you save money on your purchases and enjoy additional value for being a loyal customer.
• Personalized Recommendations: As a Rewards Member, you may receive personalized product recommendations based on your preferences and purchase history. This can make it easier to discover new products or find the perfect greeting cards for your needs.
• Early Access and Previews: Membership account holders get early access to new product releases, limited editions, or seasonal collections. This gives you the opportunity to shop and choose from a wider selection before they become available to the general public.
• Anniversary Rewards: You may get a special reward or surprise to celebrate your membership anniversary. This could include exclusive discounts, free gifts, or personalized greetings to make your special day even more memorable.

Overall, signing up for a Rewards Member account with Flintridge Greetings can enhance your shopping experience, provide access to exclusive benefits, and add value to your purchases. It's an opportunity to enjoy personalized rewards, save money, and receive special treatment as a valued customer.

Become a Rewards Member Now

How Do I Sign Up For A Rewards Member Account?

Are There Fees Associated With Becoming A Rewards Member?

No, there are no fees associated with becoming a Rewards Member. It is free to sign up and enjoy the benefits and perks of the program. Get started here

Do I need to Verify My Email Address During The Sign-Up Process?

Yes, during the sign-up process for Flintridge Greetings, you will need to verify your email address. After submitting your registration details, an email will be sent to the provided email address. The email will contain a verification link or instructions on how to verify your email.

To complete the sign-up process and activate your account, you will need to click on the verification link or follow the instructions in the email to verify your email address. This helps ensure the accuracy of the information provided and confirms that the email address belongs to you.

Verifying your email address is a standard security measure used by many e-commerce platforms to protect your account and ensure effective communication with you regarding order confirmations, updates, and other relevant information.

Get started here.

Can I Access My Account From Multiple Devices?

Yes, you can access your account from any device, as long as you have your email address and password.

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Help! I Forgot My Password.

Help! I Forgot My Email.

Forgot your email? No problem. Please contact our customer service team and let us know that you have forgotten your email address. We will try our best to track down your account.

Shipping & Billing

How Long Does It Take For My Order To Be Processed And Shipped?

What Shipping Service Is Used?

Flintridge Greetings utilizes the United States Postal Service (USPS) as their shipping service for delivering orders. USPS is a trusted and reliable carrier known for its nationwide coverage and various shipping options. The specific USPS service used is standard shipping.

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Will I Be Able to Track My Order?

Yes, you will have the ability to track your order. We provide a tracking feature that allows you to monitor the status and location of your package in real-time after the order has shipped.

How Much is Shipping?

Shipping costs a flat rate of $3.33 until the product subtotal is greater than $50.00. After that, shipping is FREE!

What Is The Return Policy For Flintridge Greetings?

Flintridge Greetings does not currently accept returns. However, if there is an issue, or you are dissatisfied with your order, please contact customer support and we will try our best to assist you!

I Need My Cards Fast! Can I Pay More to Speed Up Shipping?

Flintridge Greetings currently does not have an expedited shipping option. However, please contact customer support and we will do whatever we can to help you!

What Payment Types Does Flintridge Greetings Accept?

Flintridge Greetings currently accepts the following payment options:

1. Credit Cards through Square: Flintridge Greetings accepts major credit cards, such as Visa, Mastercard, American Express, and Discover, processed through Square's payment gateway. This allows you to make payments directly with your credit card.
2. PayPal: You can use your PayPal account to make secure payments for your orders.
3. Venmo: Flintridge Greetings also accepts payments through Venmo, a popular mobile payment service that allows you to link your bank account, credit card, or debit card to make payments.

These payment options provide flexibility and convenience for customers when making purchases on Flintridge Greetings. If you have any specific questions or concerns about payment methods, it is recommended to reach out to Flintridge Greetings' customer support for further assistance.

Does Flintridge Greetings Accept Credit Cards?

Yes, Flintridge Greetings does accept credit cards. We process credit card payments through Square, which is a popular and secure payment processing platform. You can use major credit cards such as Visa, Mastercard, American Express, and Discover to make purchases on Flintridge Greetings' website. The integration with Square ensures a safe and reliable payment experience for customers using credit cards for their transactions.

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Does Flintridge Greetings Accept PayPal or Venmo?

Yes, Flintridge Greetings accepts both PayPal and Venmo as payment methods. Customers can use their PayPal accounts or Venmo to make secure and convenient payments for their orders on the Flintridge Greetings website. This provides flexibility for customers who prefer these payment options and adds convenience to the checkout process.

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I Need to Update My Payment Information. How Do I Do That?

For safety reasons, Flintridge Greetings does not store any credit card information, even for rewards members. New credit card information can be entered through the Square platform during checkout.

I Moved! How Do I Change My Shipping Address?

If you have moved and need to change your shipping address on Flintridge Greetings, you can follow these steps:

1. Sign in to your Flintridge Greetings account.
2. Navigate to the Account page.
3. Look for the "Shipping" section.
4. Click on the "Edit Address" option.
5. Enter your new shipping address details, including the street address, city, state, and ZIP code.
6. Double-check the accuracy of the new address to ensure proper delivery.
7. Clicking the "Update" button to save the changes.

By following these steps, you can easily update your shipping address to reflect your new location. If you encounter any difficulties or have further questions, feel free to reach out to Flintridge Greetings' customer support for assistance.

Flintridge Greetings

Artistic Cards & Gifts For The People You Love

Frequently Asked Questions (FAQs)

Contents

Popular Questions

Rewards Member

Shipping & Billing

Legal

Popular Questions

How Can I Place An Order On Flintridge Greetings?

Why Should I Become A Rewards Member?

How Do I Sign Up For A Rewards Member Account?

How Long Does It Take For My Order To Be Processed And Shipped?

Help! I Forgot My Password.

Why Should I Become A Rewards Member?

How Do I Sign Up For A Rewards Member Account?

Are There Fees Associated With Becoming A Rewards Member?

Do I need to Verify My Email Address During The Sign-Up Process?

Can I Access My Account From Multiple Devices?

Help! I Forgot My Password.

Help! I Forgot My Email.

Shipping & Billing

How Long Does It Take For My Order To Be Processed And Shipped?

What Shipping Service Is Used?

Will I Be Able to Track My Order?

How Much is Shipping?

What Is The Return Policy For Flintridge Greetings?

I Need My Cards Fast! Can I Pay More to Speed Up Shipping?

What Payment Types Does Flintridge Greetings Accept?

Does Flintridge Greetings Accept Credit Cards?

Does Flintridge Greetings Accept PayPal or Venmo?

I Need to Update My Payment Information. How Do I Do That?

I Moved! How Do I Change My Shipping Address?

Legal

Privacy Policy: How Is My Data Stored?

Terms of Service